Privacy Policy

Last Updated: February 2025

Welcome to The Craftify Store! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and purchase our personalized products. We comply with UAE data protection laws and applicable regulations to ensure your information remains secure.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

We may collect the following types of personal information when you interact with our website:

  • Name, email address, phone number, and shipping/billing addresses
  • Payment details (processed securely via third-party payment providers)
  • Order history and preferences
  • Any customization details you provide for personalized products
  • Log data such as IP address, browser type, and visit duration
  • Cookies and tracking data to enhance your shopping experience

How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill orders, including payment processing and shipping
  • To provide customer support and respond to inquiries
  • To personalize and improve your shopping experience
  • To send updates, promotions, and marketing communications (you can opt out anytime)
  • To prevent fraud and ensure website security
  • To comply with legal and regulatory obligations

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. When no longer needed, your data will be securely deleted.

Third-Party Services

We may share your data with trusted third parties to provide essential services, such as:

  • Payment processors (e.g., Stripe, PayPal) to handle transactions securely
  • Shipping providers to deliver your orders
  • Analytics providers to understand website performance
  • Marketing platforms for promotional campaigns We ensure these third parties comply with relevant data protection laws.

Security Measures

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. While we strive to protect your data, no online transmission is completely secure, and users should also take precautions.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These help us remember preferences, analyze traffic, and deliver targeted advertisements. You can manage cookie settings through your browser..

Children’s Privacy

The Craftify Store does not knowingly collect personal information from children under 13 years old. If you believe your child has provided us with personal data, please contact us, and we will promptly remove such information.

Your Rights & Choices

Under UAE data protection laws, you have the right to:

  • Access, update, or delete your personal information
  • Withdraw consent for marketing communications
  • Request details on how we process your data
  • Object to certain data processing activities To exercise these rights, please contact us at [Insert Contact Information].

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to us at:

The Craftify Store

Email: info@thecraftifystore.com
Phone: +971 58 558 6068]